Shipping

Shipping within Christchurch is a flat fee of $6.50

Nationwide shipping is a flat fee of $9.50

Free shipping on orders over $150!

Orders are shipped out on Mondays and Tuesdays to avoid weekend delays.

As we ship out of Christchurch, shipping within the South Island tends to arrive with 1-2 days. Shipping to the North Island on average takes 2-4 days.
Be aware with Covid and the Christmas period there may be further delays.

If you have an item that arrives damaged please contact us straight away with photos of the damage. We'll get a replacement sorted and ask that you hold on to the broken item and packaging as our courier company may come by to grab it for insurance purposes.

We use biodegradable bags to secure the pot and soil so your plants stays in the pot, then pack it in nice and tight in a box with newspaper. We ensure that your new plant baby is nice and secure and shouldn't move around during it's travels!

We aim to make sure your pots are nice and secure using ecofriendly packaging products or reusing packaging products, such as bubblewrap, that we've received ourselves.

Returns

Unfortunately we don't provide refunds for a change of mind after your order has shipped.

FAQ

When it comes to houseplants you're better to underwater than overwater! Overwatering is the easiest way to accidentally kill your lovely new plants. An easy way to tell is by the finger trick - stick your finger up to the knuckle into the top of your soil. When you take it out if you have any soil stuck to your finger that means there's still moisture so don't water. If it's bone dry, give it a drink! If you're still unsure then check out the Soil Sleuth in the shop.

Best way to give your plants a water is to fully saturate the soil each time! Take them to the sink and water until the water is draining out of the drainage holes. Have a chopstick, thin bamboo stick or even the other end of a spoon and use it to stab into the soil. This aerates the soil and allows the water to reach every inch of soil.

Some plants can be a bit sensitive to chemicals in the water too (cough, dramatic Calatheas, cough). A good trick is to fill up your watering can and leave it out overnight so some of the chemicals can evaporate off. Or you can collect rain water, use filtered water or cooled boiled water.

The best way to tell is when the roots are escaping out of the bottom of the pot! Most houseplants don't mind being a bit snug in their pots and some actually prefer it.

When repotting ideally you want to just go up to the next size of pot. If you move up in sizes too quickly, there's more soil to hold moisture and the soil takes longer to dry and can result in rot.

Most plants won't die if they are in a lower light area! You may just find that they grow slower, have smaller leaves and will lose variegation on their leaves.

Some low-light plant suggestions include Peace lily's, Rhipsalis, Parlor palm, Ficus elastica, Spider plant and Snake plant.

During spring and summer, when the weather warms up, you should be feeding your plants at least once a month. This can be reduced during autumn and winter when you reduce your watering.

FAQ Cont.

Yellowing and browning leaves is a good indicator that our plants aren't happy! First thing you'd want to consider is the possibility of over watering or underwatering. Do you let the soil become dry to the touch before watering? If not then over watering may be the problem and you need to let the soil dry out! If the rot is severe it may be a case of pulling your plant out, removing the rotten roots and repotting it in a drier soil.

With a leaf shine! We use Enspray 99 oil concentrate. You add a little bit some some water then gently wipe down your plants leaves with a soft cloth. The added bonus is the oil is also an insecticide and fungicide so your plants gets an added line of defense against those nasty bugs.

We use the word planter for pots that can be planted into and cover pot for pots that don't have drainage and shouldn't be planted directly into! Ideally for cover pots, you leave the plant in it's nursery pot and just sit that pot inside the 'cover pot' to make it look nicer.

If you're plant it a climber, like a Monstera, you may need a climbing pole like our fern fiber totems! Without something to climb up plants like Monster's will behave like their in the wild where they grow along the ground until the find a tree to climb up!

The other issue may be your plant simply leaning towards the sun! To avoid lopsided growth, spin your plant once a week.

Houseplant want a soil thats well draining but will still hold a bit of moisture without become boggy. Prsonally I make my own mix thats roughly 40% potting mix, 20% orchid bark, 20% fine pumice and the other 20% would be made up of a bit of coco coir, activated charcoal and neem granules. You can buy small bags of this in the shop or get bulk bags of each element from Mitre 10 or Bunnings and mix up your own!

There's a number of pests that can be a real pain to find on your plants! Spider mites are tiny mites with very fine webs, aphids are small green bugs that usually are found on new growth and mealy bug are fluffy white bugs that are the worst!

Neem is a good preventive measure. Granules can be mixed into your soil and oil can be applied to the plant. A leaf shine like Enspray 99 can add a line of defensive as it's an insecticide too.

There's plenty of different ways you can try to get rid of the horrible little buggers. Firstly isolate the plant so the bugs don't spread to any others. Then to treat, I fill a spray bottle up with some insecticide oil, dishwashing liquid and water and spray every inch of the effected plant - make sure to not miss the undersides of the leaves and around the pot. Repeat this every week/2 weeks until no more bugs can be seen.

If the infestation is really bad, dump the soil, wash the pot and give the entire plant a quick bath in the sink with the mixture from above to get every little hiding spot.

Fungus gnats! they generally don't damage your plant as they live and breed in the top soil, they're just super annoying!

Bottom water - they live in the top soil and while you water from the top is makes the soil prefect for them to breed. If you bottom water and leve the top soil dry they won't happily live and breed.

Cider vinegar and dishsoap - fill a little jar with cider vinegar, a squirt of dishwashing liquid and water. Then place it next to your affected plants. The flies will be attracted by the vinegar and either drown or be killed by the dishsoap.

Diatomaceous Earth Powder - sprinkle the white powder on top of your soil and the bugs will breathe it in. the powder is crushed up diatom fossils which are super sharp and so as the bugs breathe it in it destroy their reparatory system. Sounds horrible but it's a chemical free way to control them!